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The University continues to take a precautionary approach, and will follow any infectious disease protocols advised by the New Zealand Ministries of Health and Education. Our aim is to minimise the spread of the virus if it does reach us and to support those who might be affected by it.
Monday 2 March: The NZ Government has announced that people travelling to New Zealand from Italy or South Korea will be required to self-isolate for 14 days. Travel restrictions for China and Iran have also been extended for a further seven days.
Friday 28 February 5.40pm: The first case of coronavirus in New Zealand has been confirmed.
Friday 28 February: The Ministry of Health has revised the case definition for COVID-19. Please see 'What do I need to know' below for details.
Monday 24 February: The NZ Government has confirmed an extension of entry restrictions into NZ on all foreign nationals travelling from, or transiting through, mainland China for a further eight days until Tuesday 3 March 2020.
The Ministry of Health revised the case definition for COVID-19 on 28 February 2020. There are now two categories for countries or areas of concern.
Category 1: Mainland China, Iran
Anyone who travels to New Zealand from or via (excluding airport transit) mainland China or Iran in the last 14 days should self-isolate for 14 days and contact Healthline on 0800 358 5453.
Category 2: Hong Kong, Italy, Japan, Republic of Korea, Singapore and Thailand
Anyone who travels from or via these countries who develops symptoms of fever, cough or shortness of breath should seek medical advice by phoning Healthline on 0800 358 5453 or contacting their GP including phoning ahead of their visit.
Please note that travellers from Category 2 countries do not have to routinely self-isolate unless they have symptoms and meet the clinical criteria.
Yes, the first case in New Zealand was confirmed on Friday 28 February.
Symptoms reported for patients with coronavirus include mild to severe respiratory illness, similar to influenza. This includes:
Fever; and
Respiratory symptoms such as cough, shortness of breath, and difficulty breathing
The best advice is to practise good hygiene and hand-washing techniques, including:
Washing hands thoroughly (at least 20 seconds) with soap and water, or a hand sanitiser
Coughing and sneezing into your elbow or a tissue (rather than onto your hands), and then putting the used tissue straight into the rubbish and washing your hands
Avoiding close contact with anyone who has fever and a cough
Staying at home or in your University residence room if you have flu-like symptoms (more information below)
Current advice shows that hand washing, hygiene and good cough etiquette are far more effective than face masks for reducing the spread of this virus.
The Ministry of Health (MoH) recommends that there may be benefits in wearing a face mask and goggles for surgical, clinical and health-care settings to reduce the spread of infection from people with symptoms of an acute respiratory infection, but not for the general population unless there is a severe epidemic. For the general public in everyday situations, face masks are not recommended, as there is limited evidence that their use prevents the transmission of disease.
If you choose to wear a face mask, and get comfort from it, then the University supports your right to do this. Additionally, we should also respect the rights of others who choose to wear their own masks.
In particular, please be aware that in many cultures, including from Asia, face masks are worn by people routinely as a courtesy to those around them, and for guarding against pollution and pollen. If you see someone wearing a face mask, it’s just as likely they are being considerate towards you, rather than protecting themselves.
If you are unwell and meet the case definition above then you should contact Healthline at 0800 358 5453 or your GP for medical advice (do this by phone rather than attending in person).
As a precaution, you must stay away from the University for a period of 14 days.
If you are a student staying in the University’s accommodation, please stay in your room for a period of 14 days and inform your residence staff immediately of your condition. You also need to ensure that your condition is discussed with a doctor at Student Health, unless you have a GP in Auckland. Please also complete the online form and a staff member will be in contact with you to discuss how we can best support and care for you during this time.
To enable the University to provide students and staff with the best support and guidance (including any concerns you might have about missed classes, fees, visa issues, sick leave and so on) we ask you also to complete the online form so that we can contact you directly.
To date, there are no confirmed cases of coronavirus in New Zealand, and the chances of any individual here having the virus are very small.
If you are concerned about someone, please encourage them to seek medical advice by calling Healthline at 0800 358 5453 or contacting their GP.
No, all respiratory viruses are highly contagious to others and you should not be at work or attending classes until you have recovered. If you meet the case definition for coronavirus (above) then you must stay at home, or stay in your University residence room, for a period of 14 days and contact Healthline at 0800 358 5453 or your GP for medical advice (do this by phone rather than attending in person).
The University is following the guidance of the NZ Government on this issue:
For anyone who may be at high risk of exposure because they have recently travelled from, or via, mainland China or Iran, or have been in close contact with someone confirmed with the virus, you must stay at home, or stay in your University residence room, for a period of 14 days and contact Healthline at 0800 358 5453 or your GP for medical advice (do this by phone rather than attending in person).
To enable the University to provide you (both students and staff) with the best support and guidance (including any concerns you might have about missed classes, fees, visa issues, sick leave and so on) we ask you also to complete a simple online form so that we can contact you directly.
Additional University staff-specific FAQs are available on the staff intranet (Staff only)
Please visit our dedicated FAQ pages on this topic: Support for our students affeted by the travel ban, and Study Plan FAQs. They contain detailed information on personalised study plans, visa issues, student accommodation and more.
Yes, as follows:
In line with NZ Government advice, all travel to or through mainland China is not permitted under any circumstances until further notice.
Travel to other international destinations is permitted, and no additional approval will be required except for destinations or transit locations that MFAT Safetravel rates as ‘avoid non-essential travel’ or ‘do not travel’ (as per the current travel policy). Please note this now includes areas in South Korea.
Our current travel prohibition to or through Hong Kong remains in place.
If you have any questions about planned travel or want to discuss approval of essential travel to affected areas please contact [email protected]
Healix, one of the University’s international travel emergency assistance providers, has identified certain groups of people who may be at greater risk of developing severe disease if they become infected with the coronavirus, based on available information and understanding of how other respiratory virus illnesses behave:
those with chronic respiratory, heart, kidney, liver or neurological disease
individuals with diabetes
anyone who is immunosuppressed or who has reduced function of the spleen
pregnant women
anyone with significant obesity (body mass index ≥40)
persons under the age of 12 or over 60
Staff or students who fall into any of the above groups may wish to consider carefully their need to travel to areas where there are known cases of coronavirus, and will be supported by the University in their decision. As always, no one should undertake international travel against the advice of their doctor.
0508 225 288 (within NZ) or +64 9 952 1679 (outside NZ).
0800 358 5453 (or +64 9 358 5453 for overseas SIMs).
The 0800 number is free to call, available 24 hours a day, 7 days a week, and will be staffed by members of the National Telehealth Service with interpreters on hand to help with translation.
New Zealand Ministry of Health COVID-19
New Zealand Ministry of Health COVID-19 – Self-isolation
New Zealand Ministry of Health on Facebook @minhealthnz
Coronaviruses are a large family of viruses that originate in animals but are known to infect people and cause respiratory illness. Coronaviruses are one of the common causes of the common cold; other coronaviruses include SARS (severe acute respiratory syndrome) and MERS (Middle East respiratory syndrome), which have both caused serious outbreaks in recent decades.
At the time of the latest update to this page (Saturday 29 February):
Confirmed cases of the virus have been identified in 60 countries or territories
There are more than 85,000 confirmed cases, with 2,923 deaths
One case of the virus has now been identified in New Zealand, however the Ministry of Health advises that the likelihood of a sustained community outbreak of the disease in New Zealand “remains low”, due to this country’s readiness to deal with it.
Currently, there is no vaccine to protect against COVID-19, and no anti-viral treatment recommended for COVID-19 infection.
People infected with the virus should receive care to help relieve the symptoms. Contact Healthline at 0800 358 5453 (calls within New Zealand are free, including from mobile phones) or your GP for medical advice (do this by phone rather than attending in person).
Friday 28 February: The first case of coronavirus in New Zealand is confirmed.
Monday 24 February: The NZ Government has confirmed an extension of entry restrictions into NZ on all foreign nationals travelling from, or transiting through, mainland China for a further eight days until Tuesday 3 March 2020.
Monday 3 February: The NZ Government imposed entry restrictions into NZ on all foreign nationals travelling from, or transiting through, mainland China.
Friday 31 January: The World Health Organisation (WHO) declared the outbreak a 'public health emergency of international concern'.
January 2020: A new (‘novel’) form of coronavirus called COVID-19 (previously called 2019-nCoV), originating in the city of Wuhan, Hubei province, China, was identified as the cause of an outbreak of pneumonia-like illness.
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